Cheektowaga · M&T Bank · Robbery Complaint

"It Was a Joke": a Man Demands Two Drawers of Cash From an M&T Teller, Claims a Gun, Then Walks Out

A Cheektowaga bank complaint recounted a chilling demand that dissolved into a bizarre non-event when the would-be robber laughed it off and left.

At 11:52 AM, a Cheektowaga dispatcher relayed a complaint at M&T Bank, 3700 Union Road, where a customer wanted to speak with an officer. The complaint described an incident from the day before that read, at first, like a robbery.

A customer had told a teller to give him all the money in her drawer and the drawer next to hers, and said that he had a gun, dispatch relayed. The complainant then had a heated exchange with the subject, who said it was a joke and left.

Minutes earlier the same channel had been juggling a wave of mall activity — a possible shoplifter reported over at Primark, and a positive identification on a theft complaint being sorted out on the lower level of Bath & Body Works — an ordinary Galleria morning that the bank complaint briefly interrupted.

Arcade · Railroad Tracks · Mercy Flight

Woman Found Face-Down and Barely Breathing on the Arcade Railroad Tracks, Mercy Flight Launched

A woman was discovered fallen on the railroad tracks behind Main Street in Arcade, bleeding from an unknown source, touching off a frantic rescue and an air-medical response.

At 12:24 PM, Wyoming County fire dispatch sent Medic 2 toward the railroad tracks in Arcade, off Main Street between a storefront and the back parking lot by the police station, for a woman who had fallen on the tracks.

The dispatcher's words were stark: the woman was face down, barely breathing, and bleeding from an unknown source. The call was repeated twice over the air as crews scrambled.

Medic 2 came in from a neighboring fire hall while dispatch worked to get a Mercy Flight helicopter out of Buffalo on the ground on standby, and a rescue unit was routed to the scene through the municipal lot. The digest records the air-medical response being activated as the rescue worked through a hazard assessment on the tracks.

Cheektowaga · Raleigh Hollow · Overdose

A 14-Year-Old Overdoses on Raleigh Hollow, Unresponsive but Breathing as Crews and Police Converge

Cheektowaga fire, EMS, and police all raced to a Raleigh Hollow home late morning for a teenage girl found unresponsive from a suspected overdose.

At 11:08 AM, Cheektowaga fire dispatch toned out an EMS request at 51 Raleigh Hollow, on the south side between both ends of Deer Trail, for a 14-year-old girl who was unresponsive but breathing as the result of an overdose. Police were responding alongside the ambulance.

Multiple Bellevue units rolled in over the next several minutes, with dispatch directing all arriving crews to use the front door. By 11:13 AM, a crew on scene radioed back the words everyone wanted to hear: the patient was alert and conscious.

Cattaraugus County · Sullivan Hollow Road · Arson

Multiple Fires Deliberately Set on Sullivan Hollow Road, Chief Calls for Law Enforcement With No One Answering the Door

A Cattaraugus County fire chief reported several fires intentionally started on Sullivan Hollow Road and asked for a deputy, finding no one around and no answer at the door.

Around 11:55 AM, a Cattaraugus County fire chief came over the air on Sullivan Hollow Road reporting a troubling scene. He asked Little Valley whether a deputy was anywhere near the area.

The chief described multiple fires being started, with nobody around and nobody answering the door. Dispatch began working law enforcement into the response, and additional companies lined up before switching over to a neighboring county's channel for mutual aid.

Cheektowaga · Boree Drive · Domestic

A Boree Drive Argument Between a Son and His Mother Turns Physical, a Child Hurt and a Man Detained

A verbal fight at a Boree Drive home escalated into a hands-on domestic that left a child injured and sent a fire crew to stage for police while an asthma call unfolded at the same address.

At 12:43 PM, Cheektowaga police were dispatched to a domestic at 23 Boree Drive, where a son and his mother were in a verbal argument. A third party reported that the son had put his hands on his mother, and officers rolled in.

Nearly in parallel, a fire crew was sent to the same address for a 31-year-old man having an asthma attack, and dispatch had them stage for police as the domestic was sorted out. By about 12:48 PM, a man was detained at the scene, and a child injury had been reported.

Amherst · Ellinghurst · Threats

"I'm Going to Kill Everybody": a Yelling Subject on Ellinghurst Draws Amherst Officers

A complaint in the Ellinghurst area reported a subject yelling a threat to kill everybody, sending Amherst patrol units that way.

At 9:06 AM, an Amherst dispatcher put out a complaint in the Ellinghurst area, where a subject had been yelling that he was going to kill everybody. The caller described it as appearing to be some kind of disturbance.

Officers headed that way, with a second unit announcing it would respond as well. The traffic carried no report of a weapon, only the shouted threat that prompted the call.

Clarence · Greiner Road · Wires Down

Car Versus Pole on Greiner Road Drops Wires Across the Roadway, Greiner Closed From Glenview

An early-morning crash took down a utility pole on Greiner Road in Clarence, leaving wires across the road and closing the stretch for hours while two patients were evaluated.

At 7:55 AM, Amherst Fire Control toned out a Clarence motor vehicle accident at Greiner Road at Hollingson Road, reported as a car versus a pole. The pole was down and there were wires across the road.

The scene was handed over to deputies, and by 8:22 AM dispatch reported that two patients had been evaluated, with one continuing to be assessed while crews waited for a parent. Greiner Road was closed from Glenview as the pole and wires were dealt with.

Buffalo · Mackinaw · Armed Subject

An Assault Call on Mackinaw Is Upgraded to a Gun, Buffalo Cars Converge on a Man in All Black

A South Buffalo assault complaint escalated over the air when dispatch learned a gun was involved, sending cars toward a reported armed man.

At 12:38 PM, a Buffalo dispatcher advised that an assault call on Mackinaw had just been updated to a gun. A unit already back with an arrest was told to stand by, and a car was pulled to cover the escalating call while 911 worked to get more information.

Dispatch relayed that the caller described a Hispanic man wearing all black as the one with the gun. As units moved in, a supervisor cautioned responding cars to slow down for Mackinaw.

Hamburg · Drone Patrol

Cleared for Takeoff: a Detective Sergeant Rolls Up to a Hamburg Manhunt With the Drone

Hamburg officers spent the mid-morning threading backyards near Big Tree Road for a couple of subjects — checking behind the vacant old gas station, the "White House" next to the Buffalo mall, posting a car in case anyone flushed out. Then came the line that modernized the whole chase in a single breath.

"Detective Sergeant Crawford will be en route with the drone," dispatch announced at 10:42 AM. Somewhere above the old gas station, the twenty-first century arrived to help.

Hamburg · Irons & a K-Tool

Scanner Poetry, Steel Division: "I Got a Set of Irons Up Here"

There is a flat workmanlike music to the fireground, and a Hamburg crew hit the notes just after 1:31 PM. "Let's try to grab the lock over," one firefighter radioed. "I got a set of irons up here."

The answer came back just as plainly: "Bring the K-Tool." "Copy, K-Tool." Somewhere a stubborn lock never stood a chance.

Cheektowaga · Grand Theft, Resolved

Case of the Borrowed BMW: a Car "Theft" That Was Really Just a Coworker

A Cheektowaga complaint that started life as a stolen car wound down into something far more pedestrian by 9:11 AM. "A co-worker took his car," the caller explained.

"He doesn't want to press charges," dispatch relayed, "he just wants to know where his car was." The answer, it turned out, was in the south lot — a BMW X3, found exactly where a borrowed car tends to end up.

Depew · Tops on Transit

Lost in the Aisles: a Husband Wanders From His Wife at Tops, Pickup in 20 Minutes

Just before noon, Depew police fielded a very human call from Tops on Transit: a man had wandered off from his wife. No crisis, no chase — just a couple separated somewhere between the produce and the parking lot.

The resolution was as gentle as the problem. The wife, dispatch noted, would be along to pick him up in twenty to twenty-five minutes.

Cattaraugus County · Lost Dog, Found by QR

There's an App for That: Deputies Reunite a Lost Dog Via the QR Code on Its Collar

Amid a run of routine patrol check-ins around Little Valley early in the afternoon, Cattaraugus deputies took on the age-old problem of a stray dog — and solved it with a thoroughly modern trick.

Rather than wait for a frantic owner to call, deputies located the dog's home by scanning the QR code on its collar. Old-fashioned lost-dog detective work, upgraded.

Amherst · Snyder · Washington Highway

Post-Surgery Patient Found Unresponsive, Crews Work Cardiac Arrest on Washington Highway

At 9:23 AM, Amherst Fire dispatch sent Snyder units and EMS to 431 Washington Highway, between Saratoga Road and Yorktown Road, for a 44-year-old woman who was post-open-heart surgery and found with shallow breathing, unresponsive.

Snyder 2, Snyder 9-1, Snyder 7 and a Commerce Patrol unit all responded to the address, and by 9:31 AM dispatch confirmed crews on scene were working a cardiac arrest.

Amherst · UB North Campus · Welfare Check

UB Officers Arrange Mental Health Transfer After Student's Email Worries Professor

University at Buffalo police were sent to a Room 430 just after 8:35 AM to check on a student identified on dispatch only as Ariana, after a professor reported she had emailed that morning saying she had “attempted to do something early this morning”, without saying what; the professor told officers she was concerned the student may have hurt herself.

Officers verified she had not taken any action that put her at immediate risk, and dispatch arranged a mental health evaluation transfer, coordinating with the counseling center at Richmond — not open until 10:30 AM — to have a counselor see her as soon as she arrived, with an ambulance called to handle the transport.

Cheektowaga · Walden Galleria · Vehicle Break-In

Tools Swiped From Van Parked Outside Walden Galleria Eatery

At 11:19 AM, a Cheektowaga police radio car was sent to the Walden Galleria, outside the Señor Leon restaurant, after a report of “a white van with a ladder rack outside” and tools missing from inside it.

A name check run on a possible subject moments later came back negative, and dispatch cleared the call without further detail.

Lancaster · East Garfield Street · Gas Odor

Lancaster Engines Check Reported Gas Odor on East Garfield Street

At 8:11 AM, Lancaster Village Fire was dispatched to investigate an odor of natural gas in the residence at 22 East Garfield Street.

Lancaster 9-1 and 9-2 both responded and reported on location within five minutes.

West Seneca · Southwestern Boulevard · Structure Fire

Ceiling Fire at Southwestern Boulevard YMCA Draws West Seneca Mutual Aid

At 10:31 AM, Cheektowaga's Southline company requested mutual aid from West Seneca for a fire reported in the ceiling of the YMCA at 1620 Southwestern Boulevard, asking West Seneca to send its ladder truck to the scene.

Dispatch set a timeout of 10:32 AM; minutes later, Cheektowaga Fire Dispatch advised that the responding crews would be slightly delayed getting to the scene.

Wyoming County · Watrous Street · Welfare Check

Deputies Search for Missing 15-Year-Old After Concerning Remarks

At 11:31 AM, Wyoming County Sheriff's dispatch sent a deputy to 11 Watrous Street for a welfare check on a 15-year-old girl who had not gone to school that day; dispatch said she “has since left the residence after making some remarks” and was last seen wearing a black hoodie, blue jeans and black shoes, with no known direction of travel.

A deputy acknowledged the call, and about four minutes later another unit radioed that they would be out at the Watrous Street address to continue the search.